Saudi Arabia changes hotel, holiday home and tour guide rules: What travellers and businesses need to know

New frameworks reshape how tourism businesses operate across the Kingdom

Saudi Arabia tourism
Caption: Saudi Arabia has updated four tourism regulations covering travel companies, tour guides, hotels and private holiday accommodation.
Source: Photo for illustrative purpose

DUBAI – Saudi Arabia has updated four major tourism regulations covering travel and tourism services, tour guiding, hospitality facilities and private hospitality units.

The changes affect how businesses obtain and operate under tourism licences, how accommodation is classified and how bookings and payments are handled. They also introduce clearer safety requirements and protections for tourists as the Kingdom continues to develop its tourism sector.

The Ministry of Tourism said the revised frameworks were shaped by feedback from investors, operators and beneficiaries and are intended to reflect changing business models and international best practices. The updates build on Saudi Arabia’s wider regulatory overhaul of tourism, which has included rules covering hospitality, travel services, tour guiding, private hospitality facilities and tourism oversight.

Travel businesses

Under the updated travel and tourism services regulation, Saudi Arabia has simplified licensing categories and introduced greater operational flexibility for businesses.

The framework provides different options for licence durations and sets out the respective rights and obligations of service providers and customers more clearly. The changes are aimed at making the regulatory structure more responsive to different business models operating within the tourism sector.

The ministry said input from investors, operators and beneficiaries was considered while preparing the revised rules, with the changes designed to support an evolving tourism market.

Tour guide rules

The revised tour-guiding regulation streamlines classification categories and allows guides to operate across multiple regions and disciplines.

It also establishes rules governing licensing and qualification examinations, giving the profession a clearer regulatory framework.

One notable change allows tour guides to arrange bookings directly and enter into contracts with tourists. This creates a more direct relationship between guides and visitors while placing such arrangements within the Kingdom’s licensing requirements.

Saudi Arabia has previously included tour guiding among the tourism activities covered by its licensing framework, alongside travel agencies and hospitality facilities.

Hotel standards

The regulations governing hospitality facilities have also been revised, covering licensing, classification and digital integration.

The updated framework introduces requirements for online booking and electronic payments, alongside specialised accommodation categories. Classification is linked to operational quality and compliance with safety requirements.

The changes are significant for both operators and guests because the classification framework helps establish the standards a hospitality facility must meet, while the updated requirements also address consumer rights.

Saudi Arabia has continued to strengthen oversight of hospitality facilities. In April 2026, the Ministry of Tourism reported more than 19,000 regulatory visits to hospitality facilities and temporary pilgrim accommodation in Makkah and Madinah as part of preparations for Hajj.

Holiday homes

Private hospitality units are also moving to a more formal regulatory structure.

Under the updated rules, private units will shift from a permit-based framework to a licensing system. The regulation sets requirements covering property eligibility, safety and consumer rights.

The move gives private accommodation a defined place within the Kingdom’s tourism regulatory system, alongside conventional hospitality facilities.

The Ministry of Tourism has also continued tightening compliance across the sector. In October 2025, it updated violation and penalty schedules for tourism activities, including measures targeting businesses operating without the required licence or continuing activities after a licence or permit has expired or been cancelled. Serious violations can result in licence cancellation and partial or full closure.

Ministry of Tourism spokesperson Nasr Alansari said the revised frameworks establish clearer quality benchmarks. Specialised training initiatives will support the changes by helping tourism-sector personnel improve their skills and enabling operators to meet the updated requirements.

The ministry has urged investors, operators and service providers to review the revised regulations and compliance guidelines through its official channels. Businesses seeking support or regulatory assistance can contact the Unified Tourism Centre on 930.